Frequently Asked Questions

Every carrier is different. However, your insurance company will pay for damage that is the result of an act of nature or accident, such as a hailstorm, hurricane, tornado, falling branches or debris, or other incident.

Texas State Law mandates that all homeowners MUST pay their deductible. This amount will vary depending on your policy. It is important to understand how this works. If you have questions, we can help you figure out the process.

Yes, our inspector can be on hand when your insurance adjustor arrives to inspect the damage, and make sure all areas of concern are included on the final report. This ensures you get all the compensation you need for quality repair.

Each claim is different. The final determination of the value of the claim will be made by your insurance company, based on the report from the insurance adjustor. Depending on the age of your roof, the amount paid may be less than the full cost of repair or replacement (due to depreciation). This figure can sometimes be negotiated.

Before making a decision, make sure all the estimates are offering the same quality of materials and workmanship. One contractor might propose using 25-year shingles, while another may offer installation of a 50-year shingle for only slightly more. Make sure you’re getting the most for your money.

Your insurance adjuster provides a detailed estimate of items your insurance company has determined which will be repaired or replaced.

The pricing for new roofs depends primarily on the square footage of the roof surface, the type of material you choose (asphalt, metal, cedar shakes, tile, etc), and the complexity of your roof (dormers, steep angles, etc.) Because we’ve been installing new roofs in the Houston, TX area for so many years, we have the experience and resources to help you decide on a quality roof solution that will suit your budget.

Each shingle brand provides a different guideline for how long they expect their shingles to last. A properly installed roof will generally last up to 15 years with regular maintenance and inspection, especially after severe weather events.

While there could be some initial cost-saving in laying new shingles over an old, aged roof, we generally don’t recommend re-roofing. Old shingles also mean an old roof deck. By tearing off the old shingles, our licensed roofing contractor will then be able to spot any areas of instability or damage to the roof deck that may have been hidden by the shingles. We can replace any sections where there may be wood rot. Roof installation techniques and materials have also changed over the last couple of decades, and your old roof may not be up to code. “Re-roof” jobs may also not carry the same warranties as a full replacement.

When you decide it’s time to consider a new roof, consider first your budget and your goals. Metal roofs tend to last longer than asphalt shingles, but they cost more upfront and may not “fit in” with the neighborhood. Asphalt shingles are an affordable option, but even in that arena, there are choices that will determine the overall aesthetic and potential lifespan of the roof. Consulting a roofing contractor to help you make these choices is best. They’ll have the experience to help guide you towards the best result.